Shipping policy

🚚 SHIPPING & COLLECTION - PISTACHIO BOX

🏪 In-Store Collection

Experience the convenience of online ordering with personal collection. Browse our complete selection, enjoy loyalty program benefits and exclusive discounts, while securing your handcrafted favorites before they're gone. Simply select your preferred collection date and time during checkout.

Your artisanal Gaziantep treasures await your arrival.

📦 Home Delivery

Artisanal Freshness Promise

Every order is baked fresh and ships within 2–4 business days, so your Turkish desserts arrive at peak freshness.

Shipping Prices

  • InPost Paczkomat: 15 zł
  • DPD Pickup point: 15 zł
  • Kurier DPD (courier): 20 zł
  • Free shipping on orders over 200 zł
  • In-store pickup at Stary Kleparz: free
  • Cheesecake products: 35 zł flat rate (not eligible for free shipping)

Special Delivery Requests

Planning something special? Simply add a note with your preferred delivery date when placing your order, and we'll make every effort to accommodate your needs.

Important Information

Please ensure your shipping details are accurate. If we notice any errors, we'll contact you promptly to ensure your premium desserts arrive perfectly.

During periods of high demand, delivery times may be extended as we maintain our commitment to freshness and traditional craftsmanship.

Questions & Support

Our team is here to help at biuro@pistachiobox.pl